• All orders are processed within 1-3 business days after payment confirmation.

• Orders placed on weekends or holidays are processed on the next business day.

• In case of delays in processing, we will notify you via the email provided.

• Free Shipping:

Available only for Bysolomon brand orders within the city of Calgary.

• For orders outside Calgary, shipping costs are calculated automatically during checkout based on:

• Package weight and dimensions;

• Selected carrier and shipping method;

• Destination.

• We offer shipping across Canada through our trusted carriers, such as:

  • Canada Post

  • UPS

  • FedEx

  • Purolator

• Bysolomon Brand: Delivery takes 10 to 30 days, depending on your location. In many cases, delivery may arrive earlier.

• Modalyst Products: Delivery is subject to the policies of the suppliers on the Modalyst platform. In most cases, delivery takes up to 30 days, depending on the origin and selected carrier.

• Important: Weather conditions, seasonal delays, or other circumstances may impact delivery times.

• Once your order is shipped, we will send you a tracking code via the email or phone number you provided.

• You can use this code to track your order on the carrier’s platform.

• If your order is damaged during shipping, please notify us within 48 hours of receiving the package and provide photos of the damage.

• In case of lost packages, we will work with the carrier to resolve the issue, either by replacing the item or refunding your purchase.

• We do not ship to P.O. Boxes or regions inaccessible to our carriers.

• Restrictions may apply to heavy or oversized items.

• Please refer to our [Return Policy](insert link) for detailed information. All returns are processed in compliance with applicable laws.

If you have any questions about shipping, feel free to contact us:

• Email: support@bysolomon.com

• Phone: +1 (XXX) XXX-XXXX

• Via our website: [bysolomon.com](insert link)

• Business hours: Monday–Friday: 9:00 AM – 5:00 PM MST